Front of House Manager - Zero Hour Contract

Ref: SCH-ThBS-0037

Establishment: Communications Department at The BRIT School Location: Croydon Salary: £18 per hour Department: Communications Job Type: Part Time Key Stage: Key Stage 4, Key Stage 5

Closing Date: 27/08/2024 09:00 Interview Date: - Start Date: ASAP

Additional Information

Contract Type: Zero-Hours Contract Term: AYR - All year round Hours per Week: 35.00 Weeks per Year: 52.143 Pay Grade: £18 per hour

The Role

An exciting opportunity has arisen to join the school’s Communications Team We are seeking to appoint a highly motivated and enthusiastic professional who will work with our Communications Team.

We are recruiting a team of dedicated reliable Duty Managers to work across our events for full coverage during the evenings, some matinees and some weekends.

This role offers flexibility and we look forward to working with a pool of reliable dedicated and friendly team members.

Full paid Training will be given.

The BRIT School is a unique institution offering specialist education in the arts and related technologies, alongside the full range of academic subjects. It is sponsored by the British Record Industry and has a unique relationship with the creative industries.

The BRIT School runs a 5 Term academic year with some school holidays falling at different times to the usual Local Authority school breaks. Please see our website for further details of our term dates.

The BRIT School is committed to Equality, Diversity and Inclusion.

Skills

Experience
Proven ability to work effectively in a role that deals with the general public.	Essential
Collaborate and maintain clear lines of communication with the Technical Department and Site Team team throughout public performance times.	Desirable
Deal with audience feedback in an understanding and professional manner, and within reason, aim to resolve any issues arising quickly and effectively.	Desirable
Act as Fire Marshall (training will be provided)	Desirable
Keeping all storage, service areas and front of house areas clean and tidy at all times.	Desirable
To act as Duty Manager when the public are on site, taking ultimate responsibility for the safety of the public and coordinating any potential evacuations.	Desirable
Experience in a Front of House role is desirable but not essential.	Desirable
Personal Attributes
A commitment to the Schools mission, ethos and equal opportunities policy, together with high standards of education, care and behaviour.	Essential
A commitment to the Schools mission, ethos and equal opportunities policy, together with high standards of education, care and behaviour.	Essential
Flexible approach to working hours	Essential
Flexible approach to working hours	Essential
A friendly personality and the ability to interact positively with the public	Essential
Ability to exercise initiative, take personal responsibility and resolve issues independently.	Essential
A positive, solution focused attitude to work.	Essential
Relevant Skills
Excellent proven customer service skills	Essential
Ability to multitask and work under pressure	Essential
Understanding of and confidence in managing a 300 + seat venue	Essential
Excellent communication skills at all levels	Essential
Understanding of and confidence in managing a 300 + seat venue	Essential